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Travel Agents Registry
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Travel Protection when Travelling Outside Hong Kong

 

* Protection under the Travel Industry Compensation Fund
 
  For information on the protection under the Travel Industry Compensation Fund, please visit its homepage.
 

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* Complaints against travel agents
 
  If you are not satisfied of the services provided by the travel agents, you may call the Consumer Relations Department of the Travel Industry Council of Hong Kong (TIC) to lodge a complaint on 2969 8188. In general, the complaints should be lodged within 30 days after returning to Hong Kong. Complaint handling procedures and complaint form can be obtained from the Download Area of TIC's homepage.

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